For all A.S Watson suppliers

You and your product are ready for the market!

Avoid problems with customers and the authorities.

Be successful with compliant products.

You can, with ProductIP.

You have received a letter informing you that AS Watson/Kruidvat is using ProductIP to create, manage and share Technical Files. These files allow them to demonstrate to authorities that they are in control of product compliance. You will receive from AS Watson/Kruidvat item information, specification, EAN code. Information you need to start a Technical File. A Technical File can possibly be used to demonstrate product conformity of a range of similar products, e.g. color and/or size variants *, from one supplier.

* note. This is usually not so straightforward when demonstrating compliance of Food Contact Materials.

Quick start new users

Getting started is as easy as 1-2-3

  1. If you do not have an account, please create your account now.
    Go to www.ProductIP.com and you will find the REGISTER NOW button in the main menu. 
    Make use of the Guide: How to create a technical file.
  2. Purchase credits online. How many credits you need depends on the number of technical files you want to create and the service level required. You need 2 per technical file. You can always order extra credits. Download here the most recent version of the overview of our services and prices
    We will add your credits to your account upon receipt of payment. You will receive a PDF invoice by email with a payment link for payment by e-banking or credit card. Follow that link and the credits will be available immediately upon receipt of payment. You may also choose to pay traditionally by bank transfer.
  3. Start with online training and reading our guides in our knowledge base ProductIPedia

Read our basic instructions and FAQs.

Learn more about Product Compliance through our Compliance Tuesday sessions, workshops and training. Check out our calendar now and reserve your spot!

Need more information/support? Call ProductIP:

  • +31 318 700622 (Netherlands) 
  • +49 821 8083048 (Germany)
  • +86 755 83230515 (China)

AS Watson / Kruidvat contacts:

  • c.nijveld@nl.aswatson.com (Chantal Nijveld)
  • m.pastink@nl.aswatson.com (Marieke Pastink)

What is Product Compliance

We recommend that you read the EU Blue Guide. It is the guide when it comes to learning the roles and responsibilities of companies in the supply chain involved in the marketing of non-food consumer goods. From importer to retailer/eCommerce platform, from fulfillment service provider to EU brand owner. Even the roles and responsibilities of market surveillance authorities. Download here. Available in all EU languages.

Sharing your Technical File with A.S. Watson/Kruidvat

Upon completion of the file, share the technical file with your customer. Be sure to include the barcode (EAN) in the 'share' screen. AS Watson will review the file and give you feedback if (part of) the file is incorrect. After correction, you can share the technical file again.

Het delen van BSCI - CEDEX gegevens met A.S. Watson/Kruidvat

A.S. Watson Health & Beauty Benelux heeft een sociaal compliance beleid geformuleerd voor haar private label producten. Ze richten zich op transparantie in de toeleveringsketen en het waarborgen van eerlijke en veilige arbeidsomstandigheden op de productielocaties.

Hun kwaliteitsafdeling moet op de hoogte zijn van de productielocatie en hun sociale compliance status. Deze informatie zal NIET gebruikt worden voor andere commerciële doeleinden dan het controleren van de sociale compliance status van de productielocaties. Op verzoek kan A.S. Watson een geheimhoudingsverklaring afgeven.

Voor meer informatie download u hier de A.S. Watson / Kruidvat leveranciers map;

Sharing BSCI - CEDEX data with A.S. Watson/Kruidvat

A.S. Watson Health & Beauty Benelux has formulated a social compliance policy for its private label products. They focus on transparency in the supply chain and ensuring fair and safe working conditions at the production sites.

Their quality department must be aware of the production site and their social compliance status. This information will NOT be used for any commercial purposes other than checking the social compliance status of the production sites. Upon request, A.S. Watson can provide a confidentiality agreement.

For more information download the A.S. Watson / Kruidvat supplier directory here;

Social Compliance supplier directory NL

Social Compliance supplier directory EN

 

What is ProductIP?

ProductIP enables you to set up and manage product compliance with your supply chain partners in an efficient, transparent and proactive way. Companies use ProductIP because they see compliance management as a means to ensure customer loyalty and stay ahead of the competition. Our product compliance management solution helps you in the process of buying and selling safe and compliant products. How? 

We turn complex product compliance legislation into understandable information, in a process that is in line with what the authorities expect from you. A process that starts with something you need to understand, the product. The result is what is called a technical dossier. You use a technical file to demonstrate product conformity, and your efforts, of a similar range, a family, of products, from one supplier. A technical dossier contains specifications, drawings, test reports and other documents necessary to enable all stakeholders in the supply chain to demonstrate product conformity. 

We also offer informational guides, document templates and much more.

The ProductIP Database

We have the most comprehensive and up-to-date database of product-related technical standards, regulations and requirements. Following our questions and answers, you generate a list of requirements for your specific product. Now you can make informed decisions when buying products, delivering products to your customer or when problems arise in the marketplace.

The ProductIP Platform

By using our web-based solution, you can demonstrate product compliance with database requirements through technical files. With our product compliance management software, you create, manage and share technical files, along with your suppliers and other stakeholders. 

Creation of technical files 

A technical file contains all the evidence needed to demonstrate that a product meets relevant legal and customer requirements. Documents can include certificates, declarations of conformity, test reports, inspection results and more. 

requirements 

The basis for the technical file is a comprehensive and verified requirements list. This list is generated by ProductIP, based on the answers to a series of questions;

  • what product,
  • when are you putting it on the market (import into the EU)?
  • where do you plan to sell it (make it available to the market)

How to use your technical file for other customers

You are the owner of the technical file. Continue to use the technical file to check the conformity of the product. Share it to other customers when they order products. Use it to check if the requirements list is still relevant for repeat orders.

You can also share (part of) the file with an inspection agency to conduct pre-shipment inspections, or with authorities to demonstrate your compliance efforts. Or generate an EU Declaration of Conformity - "The CE Declaration" - in any of 21 languages in seconds!

The ProductIP Team - We're here to support you


Get started with online training and our guides!

We have created instructional materials and answers to frequently asked regulatory questions and collected them in ProductIPedia.

Learn more about Product Compliance through our Compliance Tuesday sessions, workshops and training. Check out our event calendar and reserve your spot!

No time available? Outsource!

We have a full-service solution. We call it FAST service, File Assembly Support Team. Extremely useful in case you don't have time, or feel you lack experience. 

 

Een afbeelding van keukengerei

Food Contact Materials

A plate, a cup, a knife, a pan, and the barbecue grill are all products that come into contact with food, Food Contact Materials (FCM).

Food contact legislation does not require a CE marking, but the requirements are stringent. There is even a specific EU Food Contact Materials Declaration of conformity. The aim of the legislation is straightforward: FCM must not alter the food or bring about any deterioration in its organoleptic characteristics. In simple terms, the FCM that touch food must not change it or endanger human health.

If you want to know more about this matter quickly, start with our basic training in chemical risks followed by our Food Contact Materials training!

Een afbeelding van keukengerei

Food Contact Materials

A plate, a cup, a knife, a pan, and the barbecue grill are all products that come into contact with food, Food Contact Materials (FCM).

Food contact legislation does not require a CE marking, but the requirements are stringent. There is even a specific EU Food Contact Materials Declaration of conformity. The aim of the legislation is straightforward: FCM must not alter the food or bring about any deterioration in its organoleptic characteristics. In simple terms, the FCM that touch food must not change it or endanger human health.

If you want to know more about this matter quickly, start with our basic training in chemical risks followed by our Food Contact Materials training!

Een afbeelding van keukengerei

Food Contact Materials

A plate, a cup, a knife, a pan, and the barbecue grill are all products that come into contact with food, Food Contact Materials (FCM).

Food contact legislation does not require a CE marking, but the requirements are stringent. There is even a specific EU Food Contact Materials Declaration of conformity. The aim of the legislation is straightforward: FCM must not alter the food or bring about any deterioration in its organoleptic characteristics. In simple terms, the FCM that touch food must not change it or endanger human health.

If you want to know more about this matter quickly, start with our basic training in chemical risks followed by our Food Contact Materials training!

Afbeelding van een CE verklaring

Need a CE Declaration?

It will not have escaped your notice. There is a lot of concern about unsafe products being sold. The newspapers are full of it. As a result, the pressure on the market to do more about, what is called product compliance, is increasing.

Thanks to the web-based ProductIP, you can make tangible steps. Thanks to ProductIPedia, you can do this at your own time and pace. In this way, you and your customer can build up an excellent business based on products that meet requirements.

Afbeelding van een kleding etiket

Label-check

Errors on packaging, instructions or labels? Usually, there is something wrong with the product in the packaging. But, of course, the regulators know that too. 

When you and your supplier pay attention to product conformity, you prevent your company, your brand, from becoming low-hanging fruit for the supervisors, such as the Dutch Food and Consumer Product Safety Authority (NVWA).

Tip from the market leader in this field: start with a label-check of your most important product and use our feedback to improve similar products in your range.

Een afbeelding van keukengerei

Food Contact Materials

A plate, a cup, a knife, a pan, and the barbecue grill are all products that come into contact with food, Food Contact Materials (FCM).

Food contact legislation does not require a CE marking, but the requirements are stringent. There is even a specific EU Food Contact Materials Declaration of conformity. The aim of the legislation is straightforward: FCM must not alter the food or bring about any deterioration in its organoleptic characteristics. In simple terms, the FCM that touch food must not change it or endanger human health.

If you want to know more about this matter quickly, start with our basic training in chemical risks followed by our Food Contact Materials training!

New to Product Compliance?


Compliance Tuesday

There is much to learn about product compliance. ProductIP has been sharing knowledge with the market via Compliance Tuesday sessions for almost ten years. We are also launching a series of online Compliance Tuesday Tips & Tricks. Together with the information in ProductIPedia, these short video presentations help you on your way. Do not miss an edition and register now!

ProductIPedia

Product compliance is part of doing business. Integrating it into your processes is hard work but necessary to compete in your market tomorrow. Fortunately, ProductIP provides you with current tools and relevant knowledge in ProductIPedia.

Thanks to ProductIPedia, you learn at your own time and pace everything you need to know about product compliance. You will find videos and articles on the use of the platform, the latest developments and background information on laws and regulations. In addition, the English articles can instantly translate into various languages. Great for your German colleague, your French customer, your Chinese supplier! Feel free to share them!

Unsafe products are still for sale online!

An extensive article in the Dutch newspaper Algemeen Dagblad about dozens of products, removed from the market because they appeared to be unsafe, but still sold online via webshops such as bol.com, Amazon, Wish, V&D and Ali-Express. Not good. But how to change this? Perhaps it starts with an increase of awareness and basic knowledge;

  • What is CE, and can you "have" it?
  • What is the use of all those requirements, and do they also apply to products without CE?
  • What does a market surveillance authority do?
  • What about when I sell products in the other EU Member States?

These are some of the questions we will answer in our Compliance Tuesday Tips & Tricks videos. So do not miss an edition and register now!

Don't lose sleep over product compliance!

There is so much legislation and regulation that it is almost impossible for a non-specialist to keep up. We understand that. Why should this get in the way of you growing your business? Our team monitors the changes in laws and regulations and ensures that you can start a technical file very quickly based on what you do understand: the product. You will almost instantly get a technical file with a comprehensive and monitored checklist as a core.

 

The next challenge is to gather the evidence against this list of requirements. What do you need? The requirement list shows what document type you will need to sign off. Now invite your supplier to cooperate via our web interface, free of charge. Do they have questions? We offer support.

 

Collaboration with your supplier is essential. You are responsible in this part of the market towards your customers, the regulators, other stakeholders. Your supplier should be the product specialist. Working together in the chain is built into ProductIP and ensures that you remain in control. Of course, there will be questions. For this, we have created ProductIPedia. The articles in ProductIPedia give you and your supplier the needed answers in various knowledge levels and languages.

You are only three steps away from improving the future of your business. 

  1. Start your ProductIP account and buy and pay for two credits
  2. Create your first technical file and invite your supplier
  3. You have started building a business based on compliant products.

Note: You do not need to buy credits in order to respond to a Document Request by your customer A.S. Watson.

Register your ProductIP account now!

FAQ


1. Can you assist with all of these four aspects that Action is working on?

Action is working on LCA, Packaging, Social and Product Compliance with different partners, each with their own expertise and dedicated solution. ProductIP is the partner of Action for Product Compliance related aspects. The scope for our service is non-food consumers products.

2. What if we cannot supply all required compliance evidence?

A declaration has to be signed confirming compliance of the product with the aspects for which there is no compliance evidence available. Then, it is up to Action to decide if and what corrective action is needed.

3. Would it help if I already have a technical file available in my account?

Having the relevant compliance evidence available in an organised way is considered a big plus. It should be a technical file for the same product from the same supplier!

Enterprise Solution

Custom work required?

With our offices in the Netherlands, Germany, England, China and Hong Kong, we currently support 27,000 users. The majority are small business owners or small and medium-sized enterprises. They can get on perfectly well with our Pay-As-You-Go model. No significant investments are required. Only spend when there are opportunities. That's fine. But as soon as you approach 270 new product groups per year, and the organisation is somewhat larger, perhaps with international branches, it makes sense to grow into our Enterprise model. 

Download our services overview, give us some insight into your ambitions, and leave your contact details. Then, we will get in touch with you.

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