Our platform services
With our platform, you can create, manage, and share your technical files to ensure your products meet all compliance requirements. But we know that sometimes a little extra help goes a long way. Whether it’s a second pair of eyes, support in onboarding a new supplier, help in organising your documentation, or all of the above, our platform services are here to provide the support you need.
Connect
What if you need help connecting a new supplier?
Connecting a new supplier often requires extra time and energy. Adding a third party to this process might actually be the best thing to do. Our team will connect a (new) supplier and bring them up to speed about the regulatory requirements that are relevant for your product(s); as soon as the first documents are coming in, you will take over the process of collecting, reviewing and organising documents.
- Invite the supplier, explain the necessary product requirements, and what needs to be done and why.
- Provide the supplier with the necessary templates for risk assessment and product evaluation.
- Push the supplier to start and complete the work you ask from him; we typically expect to complete the process with a co-operative supplier within 2 weeks. In case of lack of cooperation, we will ask you for help.
- As soon as new documents have arrived in the file based on the feedback, you take over.
Review
What if you need an expert opinion?
Your team is working in a professional manner, and now and then needs an extra pair of eyes on the work done, to detect any areas for improvement. After you have completed a technical file and connected the documents to the requirements, you activate Review.
-
Check the completeness and relevance of the documents
in the file. - Report back to you on what is missing, including the necessary explanation/instructions.
- Do a second round after receiving your signal that remaining documents have been added.
In review mode we do not change anything on the file or documents. We report our findings only. If you want us to re-allocate documents as well you should opt for Organise.
Organise
What if you need help
processing the documents?
What if you would like to be in control of the communication with the suppliers but do not have the time or knowledge to review the documents and connect them to the requirements, do an authenticity check and add metadata. You activate Organise.
- Organise your technical file, by linking documents to requirements.
- Report back to you on what is missing, including the necessary explanation/instructions.
- Add metadata where not yet filled in, (subject to availability of relevant information).
- Check authenticity of key third party documents (our “A” requirements).
- We do a second round after receiving your signal that new documents have been added.
FAST Mode
What if you need extra hands?
Just activate your personal product compliance documentation team with one click. Outsource the work, project by project. We call it the FAST (File Assembly Support Team) mode. Instantly available. Dedicated to the job. Highly experienced.
- Invite the supplier, explain the necessary product requirements, and what needs to be done and why.
- Provide the supplier with the necessary templates for risk assessment and product evaluation.
- Push the supplier to start and complete the work you ask from him; we typically expect to complete the process with a co-operative supplier within 2 weeks. In case of lack of cooperation, we will ask you for help.
- As soon as new documents have arrived in the file based on the feedback, you take over
And much more.
Discover everything about our services
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